Zenefits, the Software-as-a-Service tech startup, has become one of the fastest growing companies in the highly regulated insurance industry. That can be a bad thing if you hide things.
Conrad Parker, co-founder and CEO, learned the hard way and as I like to say, “Got Resigned.”
He’s been replaced by former Yammer founder and COO David Sacks.
Instead of reading over 1,259 words, I’ve done the work for you. Below are my key takeaways from change manager David Sacks and USAToday. If you’re an executive or founder who wants to grow and stay, then read this list twice.
39 Important Phrases from Zenefits CEO on Change Management
- Corporate governance
- Compliance
- Accountability
- Don’t hide the problem
- Don’t downplay the problem
- Internal processes
- Internal controls
- 3rd party reviews
- Culture and tone must fit regulatory environment
- Scale
- Win trust of customers
- Win trust of regulators
- Win trust of stakeholders
- Change values when necessary
- Integrity in business practices
- Integrity in compliance obligations
- Integrity in internal processes
- Integrity in product
- Integrity in data
- Integrity in infrastructure
- Integrity in treating employees
- Customer for life
- If you can’t help a customer, then don’t sign them up
- Employee balance
- Employee fun
- Employee fellowship
- Culture and values are fundamental to success
- Give decision-making ability to more team members
- Align everyone around the right goals
- Sharpen strategic focus
- Can’t do everything, even with $500 million in the bank
- Ruthlessly prioritize
- Ruthlessly sequence your efforts
- Hyper-focus on product-market fit
- Have a purpose other than fast growth
- Further the dreams of small business owners
- Help small business owners achieve
- Something larger than themselves
- Align vision with execution
Tell a Friend which keywords or phrases resonated with you the most as you look at your own business?
